TRANSPARENT - ACCURATE - FLEXIBLE - FRIENDLY
These attributes apply to both our cooperation with our clients and cooperation among ourselves.
For our clients, we provide a comprehensive presentation of all steps right from the start. Clear modules and cost structures with explanations instead of obscure complete package offers. We also maintain regular contact during the course of the study to provide information on its progress and status. The project manager as a direct contact for you as a client will provide you with first-hand information.
PHARMALOG lives an open-door philosophy; this also applies at management level. Suggestions can be made and questions asked directly. When it comes to quality management, we strive for regular process improvement. All suggestions are listed in a system accessible to all employees and are regularly worked on together.
For our clients, accurate work is the basic prerequisite for working with a CRO, a requirement we comply with from the very beginning. Starting with the preparation of the study plan, each new study is considered individually and planned accordingly as a project.
Our team structure, in which each department has experienced employees who have been with the company for years, means that new and young employees can be trained and accompanied in the best possible way.
Figures and data are a matter of trust. PHARMALOG has its own in-house data management department in Munich, which also processes data input. All study-critical systems are validated according to GAMP5.
As no two studies are alike, we flexibly and individually adapt to each and every project. You will benefit from the fact that both the Head of Biometrics and the Head of Clinical Research already have many years of experience in the pharmaceutical industry and are familiar with the client’s processes and requirements.
The success of a study also depends on good and trusting cooperation between all parties. It is important to us that communication is optimal throughout the entire clinical study. You have a permanent project manager who is available to you as a competent contact.